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Reid MacLeod

MIS Graduate with a Passion for Technology, Teamwork, and Problem-Solving

Hi, I’m Reid MacLeod — a recent Management Information Systems graduate from North Dakota State University with a passion for technology, data, and problem-solving. I’m driven by opportunities to improve business operations and create efficient, data-informed solutions. With hands-on experience in operations, customer service, and data analysis, I’m eager to apply my skills in a professional setting and continue growing both personally and technically.

About Me

Hi, I’m Reid MacLeod, a recent Management Information Systems graduate from North Dakota State University with a minor in Computer Science. I’m passionate about using data and technology to solve real-world problems and improve business efficiency.

Throughout college, I developed a strong foundation in data analysis, operations management, and systems thinking, while consistently earning a place on the Dean’s List. I also gained valuable hands-on experience through internships and customer-facing roles that strengthened my communication, teamwork, and leadership abilities.

I enjoy taking on challenges that push me to learn and adapt quickly, and I’m excited to start building a career where I can contribute to meaningful projects and continue growing professionally.

Experience

Operations Intern

ROMA Management

Fargo, ND June 2024 – Sept 2024
  • Assisted with daily operations and inventory management to maintain efficient workflows.
  • Analyzed operational and financial data to identify trends and cost-saving opportunities.
  • Worked with management to improve efficiency and customer satisfaction.

Neighborhood Specialist / Server

Applebee’s

Fargo, ND June 2023 – Sept 2024
  • Delivered excellent customer service in a fast-paced environment.
  • Strengthened communication and multitasking skills while resolving guest concerns professionally.
  • Built positive guest relationships and maintained smooth service flow during peak hours.

Employee

Wasabi Poke Bowl

Fargo, ND Aug 2023 – Apr 2025
  • Served customers efficiently while maintaining food quality and safety standards.
  • Supported inventory restocking and maintained a clean work environment.

Shift Leader

Waffle Bar

Lakeville, MN Summer 2018 – 2020
  • Led daily operations, trained new employees, and ensured excellent customer service.
  • Managed inventory, cash handling, and conflict resolution.

Education

North Dakota State University

Fargo, ND

Degree: Bachelor of Science in Management Information Systems

Minor: Computer Science

GPA: 3.8, Dean’s List recipient

Involvement: MIS Club, Bison Fund, Chess Club

Lakeville North High School

Lakeville, MN

Graduated with a 3.9 GPA

Involvement: National Honor Society, DECA (3 years), Key Club, Ultimate Frisbee, NSHSS Member

Skills

Soft Skills

Communication
Teamwork
Leadership
Organization
Problem-Solving
Adaptability
Time Management

Technical Skills

SQL
SAP
Java
C#
HTML
Excel (Pivot Tables)
Microsoft Office
Google Workspace

Certifications

Scrum Master Certification (Coursera)
Completed
DevOps Certification (Coursera)
Completed
Cloud Computing Certification (Coursera)
Completed

Career Objective

I’m seeking an entry-level position in operations, data analysis, or information systems management where I can apply my analytical mindset, technical skills, and strong communication abilities to support organizational goals.

My experience balancing fast-paced work environments with academic excellence has prepared me to think critically, manage multiple priorities, and work effectively in collaborative settings. I’m eager to bring my enthusiasm, attention to detail, and problem-solving approach to a team that values growth and innovation.

Outside of Work

Outside of my professional interests, I enjoy spending time with friends and exploring new places around the Twin Cities — especially at local trivia nights and community events. I’m also an active participant in One Piece Trading Card Game tournaments, which has helped me sharpen my strategic thinking and meet new people with similar interests.

I like to stay active through hiking and outdoor activities, and I have a big passion for traveling. I’ve been fortunate enough to visit all 50 U.S. states, which has given me a deep appreciation for different cultures, landscapes, and experiences across the country.

Contact

Feel free to reach out! I'm always open to discussing new opportunities.

Download Resume